Welcome to Noctarisit , a platform operated by NOCTARIS EMBER IT PRIVATE LIMITED. Protecting your personal and financial information is one of our highest priorities. We understand that using an online payment platform requires confidence and trust, and this Privacy Policy explains how we collect, use, store, and safeguard your information when you interact with our services.
This Privacy Policy applies only to Noctarisit . It does not apply to third-party websites, services, or applications that may be linked through our platform.
Throughout this document, the terms “we,” “our,” and “us” refer to Noctarisit . The terms “you,” “your,” and “user” refer to any individual who accesses or uses our services. If you do not agree with the practices described in this policy, we advise you to discontinue using the platform.
We encourage you to read this Privacy Policy together with our Terms and Conditions to gain a clear understanding of our commitment to transparency, security, and responsible data handling. If you have any questions or require further clarification, our team is always available to assist you.
Information We Collect
We collect information only when it is necessary to provide secure, efficient, and reliable payment services. Every detail is gathered with the aim of improving your experience and ensuring safe transactions.
Personal Information
We may collect personal details such as your full name, contact number, email address, and residential address. In certain situations, and where required by applicable laws, we may request government-issued identification details such as PAN or Aadhaar to fulfill verification and compliance requirements.
Financial Information
To enable payment processing and related services, we may collect bank account information, UPI details, debit or credit card information, billing details, and transaction records. Transaction history may also be retained to address queries, resolve disputes, and meet regulatory obligations.
Technical and Usage Information
When you access our platform, we may automatically collect technical information such as IP address, device type, browser details, operating system, access times, and activity logs. This information helps us maintain platform stability, improve performance, and enhance user experience.
Cookies and Tracking Technologies
We use cookies and similar tools to remember user preferences, manage sessions, analyze usage patterns, and support security features. These technologies help ensure smoother navigation and protect against unauthorized activity.
How We Use Your Information
Your information is handled responsibly and used only for legitimate purposes related to our services. We do not sell, rent, or trade your personal data to third parties for marketing purposes.
- Process payments accurately and securely
- Verify user and merchant identities
- Comply with legal and regulatory requirements
- Detect, prevent, and investigate fraudulent activities
- Provide customer support and resolve disputes
- Improve platform functionality and introduce new features
- Send important notifications related to transactions or account activity
- Conduct internal reviews and operational analysis
- Personalize your experience on the platform
- Share service updates or promotional information when you have opted to receive such communication
How We Share Your Information
Payment and Banking Partners
Limited information may be shared with trusted banks and payment partners to ensure successful and secure transaction processing.
Merchants
When you complete a transaction, we may share confirmation details with the merchant to verify payment completion.
Service Providers
We may work with third-party service providers that assist with identity verification, fraud monitoring, technical infrastructure, data storage, and analytics. These providers are required to handle information responsibly and only for authorized purposes.
Legal Obligations
We may disclose information if required to do so by law, regulation, court order, or government authority.
Business Transitions
In the event of a merger, acquisition, restructuring, or sale of assets, user information may be transferred as part of the business process. Any such transfer will continue to follow appropriate data protection standards.
Data Retention Policy
We retain personal and transaction data only for as long as it is required to fulfill service purposes or meet legal and regulatory obligations.
Information collected for verification and compliance purposes, including transaction records, is generally retained for a period of approximately 8 to 12 months, depending on applicable requirements.
Once the retention period ends, data is securely deleted or anonymized so it can no longer be linked to an individual.
Data Security Measures
- Information shared between your device and our servers is encrypted to prevent unauthorized access
- Sensitive data is stored within protected systems designed to limit access
- Regular security reviews and system checks are conducted to identify potential risks
- Access to information is restricted to authorized personnel only
- Fraud monitoring tools and authentication measures are used to enhance protection
While we take extensive precautions, users are encouraged to maintain strong passwords and keep login details confidential.
User Rights and Choices
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of personal data under certain conditions
- Withdraw consent where applicable
- Object to or limit certain processing activities
- Request a copy of your data in a usable format
To exercise these rights, you may contact us at support@noctarisit.com. We aim to respond promptly and respectfully to all such requests.
Cookies and Similar Technologies
Cookies help us improve usability, maintain secure sessions, and analyze platform usage. You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain features or services on the platform.
Third-Party Links and Services
Our platform may contain links to external websites or services such as banks or verification providers. We do not control the privacy practices of these third parties. We recommend reviewing their privacy policies before sharing information with them.
Children’s Privacy
Our services are intended for individuals aged 18 and above. We do not knowingly collect information from minors. If we become aware that personal information has been collected from a user under 18 without proper authorization, we will take steps to remove such data promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in services, technology, or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date. Continued use of the platform indicates acceptance of the updated policy.
Consent and Acceptance
By accessing or using Noctarisit , you confirm that you have read, understood, and agreed to this Privacy Policy. If you do not agree with any part of this policy, you should stop using our services.
Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your personal information, please contact us at support@noctarisit.com. We are committed to addressing your concerns and maintaining your trust.