Scope of Services

Noctarisit provides payment solutions designed to simplify the collection and management of payments for businesses.

Payment Methods

The platform supports multiple payment options, including credit cards, debit cards, UPI, net banking, and digital wallets. These options are offered to provide flexibility and convenience to customers.

Platform Integration

Our services can be integrated with websites, mobile applications, and point-of-sale systems through supported tools and interfaces. Integration is designed to be efficient and compatible with common business systems.

Additional Features

We offer tools such as payment links, subscription handling, invoicing, QR code payments, and transaction reporting to assist businesses in managing payments effectively.

Settlement of Funds

Successful transactions are settled to the verified bank account provided during registration, subject to applicable settlement timelines and internal review processes.

Service Enhancements

We may modify or enhance services over time to improve performance, security, or operational efficiency. Any changes are intended to benefit users while maintaining service reliability.

User Obligations

Users are expected to comply with certain responsibilities to maintain platform integrity and security.

You must ensure that all information provided is accurate, complete, and kept up to date. The platform must be used only for lawful and legitimate business activities.

You are responsible for safeguarding login credentials, access keys, and related security information. Any suspected unauthorized activity must be reported immediately.

Failure to comply with these obligations may result in account restrictions, suspension, or termination.

Fees and Settlement

Service fees applicable to your account are outlined in your Merchant Agreement or displayed on your dashboard. All fees are exclusive of applicable taxes unless stated otherwise.

You are responsible for complying with tax obligations and reporting requirements imposed by relevant authorities.

In the event of refunds or chargebacks, processing will be handled in accordance with our policies and applicable timelines. We reserve the right to revise fees or introduce new charges, with prior notification provided through appropriate communication channels.

Prohibited Activities

Users are strictly prohibited from using the platform for unlawful, fraudulent, or unauthorized activities. This includes transactions related to prohibited goods or services, as defined by applicable laws and regulations.

Any attempt to interfere with platform operations, bypass security controls, or misuse technical systems is not permitted.

Violations may result in account suspension, withholding of funds, termination of services, or legal action, depending on the severity of the breach.

Risk Monitoring and Fraud Management

To maintain a secure payment environment, Noctarisit continuously monitors transactions to identify unusual or suspicious activity. Automated systems and internal reviews may be used to assess transaction risk.

If suspicious activity is detected, transactions may be delayed, reviewed, reversed, or declined to prevent potential losses. Accounts involved in fraudulent or high-risk behavior may be restricted or closed.

Users remain responsible for chargebacks, losses, or compliance matters arising from activities conducted through their accounts.

Data Privacy and Security

At Noctarisit , safeguarding your business data and your customers’ information is a responsibility we take seriously. Every piece of information entrusted to us is handled with care, confidentiality, and strong security practices.

All data collected through our services is processed in accordance with applicable data protection laws and our Privacy Policy. We apply robust technical and organizational safeguards, including encryption, layered authentication controls, and restricted system access, to protect sensitive information from unauthorized use, disclosure, or loss.

By using our platform, you acknowledge and agree that your information may be processed for essential purposes such as payment completion, fraud prevention, service enhancement, and compliance with legal or regulatory obligations. Customer payment information is not stored on our systems unless permitted under applicable security standards, ensuring continued trust and confidence in every transaction.

Your cooperation with our security procedures helps maintain a safe and reliable payment environment for all users.

Intellectual Property

All technology, content, and design elements that form part of Noctarisit are the result of dedicated development and innovation. Protecting these assets helps maintain the quality and reliability of our platform.

All rights related to the platform, including software, system architecture, user interfaces, logos, trademarks, branding materials, written content, and documentation, are owned by NOCTARIS EMBER IT PRIVATE LIMITED or its authorized licensors.

Use of our services grants you a limited, non-transferable, and revocable right to access the platform solely for legitimate business purposes. This permission does not allow sharing, sublicensing, or commercial exploitation beyond authorized use.

You may not copy, modify, distribute, reverse engineer, reproduce, or use any part of our intellectual property without prior written consent. Unauthorized use may result in legal action.

Third-Party Services

To support business operations, Noctarisit may integrate or connect with third-party services such as banks, payment networks, analytics providers, logistics partners, or customer engagement tools.

These third-party services operate independently, and we do not control their systems, availability, or data handling practices. Any interruptions, errors, or service limitations caused by such providers are outside our responsibility.

Your use of third-party services is subject to their respective terms and privacy policies. You are responsible for reviewing and complying with those terms and for any risks, losses, or issues that may arise from their use.

Termination and Suspension

To protect the integrity of the platform and the interests of all users, NOCTARIS EMBER IT PRIVATE LIMITED reserves the right to suspend or terminate accounts when necessary.

Accounts may be restricted, suspended, or permanently closed in cases of policy violations, suspicious or unlawful activity, misuse of services, or when required by law or regulatory authorities.

Suspensions may be temporary or permanent depending on the circumstances. In the event of termination, all outstanding obligations must be settled. Funds may be withheld until investigations, reviews, or disputes are fully resolved.

Dispute Resolution

We are committed to resolving concerns in a fair, timely, and professional manner. If any dispute arises, our internal support team will review the matter and work toward an appropriate resolution.

For transaction-related disputes, including chargebacks, we coordinate with relevant financial institutions and follow established procedures to ensure accuracy and fairness.

If a dispute cannot be resolved through internal processes, you may pursue remedies available under applicable law and jurisdiction as outlined in these Terms.

Limitation of Liability

While we strive to provide consistent and reliable services, Noctarisit cannot guarantee uninterrupted or error-free operation at all times.

To the maximum extent permitted by law, NOCTARIS EMBER IT PRIVATE LIMITED shall not be liable for indirect, incidental, special, or consequential damages arising from the use of or inability to use the platform. This includes loss of revenue, business opportunities, or data, even if such outcomes were foreseeable.

This limitation helps define reasonable expectations while allowing you to use the platform with clarity and confidence.

Indemnification

By using our services, you agree to protect and indemnify NOCTARIS EMBER IT PRIVATE LIMITED, its directors, employees, affiliates, and partners from any claims, damages, losses, liabilities, or expenses arising from misuse of the platform, violation of these Terms, or unlawful activities conducted through your account.

This obligation supports the safe and lawful operation of the payment ecosystem for all users.

Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of India.

Any dispute arising from or relating to the use of the platform or these Terms shall be subject to the exclusive jurisdiction of courts located in India.

Force Majeure

NOCTARIS EMBER IT PRIVATE LIMITED shall not be held responsible for delays or service interruptions caused by events beyond reasonable control. Such events may include natural disasters, public health emergencies, acts of war, terrorism, cyber incidents, technical failures, labor disputes, or government actions.

During such events, services may be temporarily affected, and no liability shall arise for resulting delays or limitations.

Amendments and Modifications

We may update these Terms periodically to reflect changes in services, business practices, or legal requirements.

Any revisions will be published on our website along with an updated effective date. Continued use of the platform after changes indicates acceptance of the revised Terms. We recommend reviewing this section regularly to remain informed.

Severability and Waiver

If any provision of these Terms is determined to be invalid or unenforceable by a court of competent authority, the remaining provisions shall continue in full force.

Failure to enforce any right or provision at any time does not constitute a waiver of that right or provision in the future.

Contact Information

If you have questions, concerns, or require clarification regarding these Terms, please contact us at support@noctarisit.com. Our team reviews all communications carefully and aims to respond promptly.